DO NOT USE E-MAIL FOR EMERGENCY COMMUNICATIONS, MAKE DIRECT CONTACT!
CALL TOLL FREE 1-877-272-7337 in USA or 877-272-7337 in Okinawa from a class A DSN line.
You may also contact the Camp Foster Office or the Kadena AB Office for assistance.
What is a Red Cross Message?
Service to the Armed Forces Emergency Communications provide objective, timely, confidential, factual, complete and verified information about emergency or potential emergency situations involving service members and their immediate family members to enable service members and military authorities to make informed decisions.
What we define as an emergency: a sudden, generally unexpected, occurrence of a time-critical and short term nature that disrupts or threatens to disrupt the norm and that demands immediate action or attention; death, serious illness, life-threatening situations as well as the good news of the birth of a child.
Who Is Eligible to Initiate a Red Cross Message?
and dependents of all these.
To Initiate A Red Cross Message From CONUS
Call 1-877-272-7337 which is a toll free number to the Service to the Armed Forces Center and they will help your family in initiating a Red Cross message.
To Initiate A Red Cross Message From Okinawa
Call 877-272-7337 from any A class DSN phone line.
Have the following necessary information ready for Red Cross in order to initiate an emergency message.
Additionally we will need the service member's current contact information:
Once the Red Cross message is received it will be passed to the unit S-1 (Admin Office) or First Seargent. We will call by phone to pass to the unit the case number and contents of the Red Cross message. We also request, once you have received your Red Cross message, that you call our office to confirm receipt of the message and whether or not you require any further assistance.
Leave policy is directed by your unit and not by the American Red Cross. The case number is what will be used for your leave orders. The American Red Cross does not ordinarily give out hard copies of the Red Cross message.
DSN: 645-3800 Cell: 098-970-3800